Lash Booking Policies
Eyelash extensions are AMAZING but they are not for everyone, and that's ok! This is a HIGH- MAINTENANCE beauty treatment that requires gentle care for the lashes to remain in good condition and be long-lasting.
Results vary from person to person based on each individual client's lash line, eye shape, eyelid type, and growth rate. This makes it nearly impossible to recreate a set for you that was done on someone else.
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Please book the appropriate appointment type.I try not to make my clients wait, so if you know you are closer to a full set than a fill in, book the correct appointment type to avoid leaving KAE Galore with unwanted gaps in your lashes.
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BOOKING POLICY:
POLICIES AND APPOINTMENT INFO
1. LASH INTEGRITY - Your natural lash health is our top priority! This means that we will only place extensions that are the appropriate weight and length for your lashes. Many times this is not what you are used to from previous artists. Sometimes we have to choose between long or full. Long AND full is just not everyone’s reality :)
2. BOOKING WITH US ONLINE - Your deposit goes towards your total cost of service. It also holds your card info so it can be charged a cancellation fee if you NO CALL/NO SHOW or do not give enough notice that you will not be at your appointment. All appointments can be rescheduled up until 24 hours before your scheduled appointment through your log in portal, so if you haven't made one yet, now is the time.
3. PAYMENT - For payment methods, We accept cash and all major credit cards.
4. PARKING- Free parking out front!
5. VISITORS - Children and additional guests are NOT permitted.
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ALL RESCHEDULING/ CANCELLATIONS MUST BE DONE 24 HOURS IN ADVANCE TO MAINTAIN YOUR DEPOSIT FOR YOUR NEXT APPOINTMENT. ANY CANCELLATIONS WITHIN 24 HOURS RESULT IN A 50-100% TOTAL SERVICE CHARGE. NO EXCEPTIONS.
DEPOSITS ARE NON-REFUNDABLE AND GO TOWARDS THE TOTAL COST OF SERVICE.
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What are Eyelash Extensions?
Eyelash extensions are individual natural synthetic fibers that are attached to your natural lash. They are attached to your eyelash individually, not to the skin. This is a very careful and intense service that requires skill and precision. Once applied these lashes provide a natural look, so natural that is difficult to tell with a magnifying glass.
How long do the extensions last?
There is no correct answer to this question; on average eyelash extensions can last up to three weeks with proper care before requiring a fill. Proper care and maintenance are important, however; factors such as eyelash growth, lifestyle, and general aftercare will affect how long the lashes last. On average we naturally lose 3-5 lashes per day so shedding is completely normal! If you are not taking care of your lashes and/or are pulling or yanking them out/ not following aftercare then you can cause damage to your own lashes but the eyelash extensions themselves do not cause damage....only self-inflicted trauma can cause damage.
****If you wear full face makeup, have oily skin, sleep on your side or directly on your face, take sleeping medications or other types of medications, do not sleep on satin pillowcases,do not keep your lashes clean then you can expect to need fills more often.
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What is considered a fill?
Clients are required to have 40-50% or more of their set to be considered a fill, everything else is a full set. A two week fill is any appointment that falls within 17 days of your most recent appointment. A three week fill is anything 18-25 days after your most recent appointment. A four week fill is a full set.
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How do I prepare for my appointment?
Prepare to come take a nap; dress in comfortable clothing, refrain from drinking caffeine (this makes your eyes flutter), put your phone on silent, NO GUM, NO KIDS, and NO MAKEUP. Please come with clean lashes.... less cleaning time = more lash time!

Eshae Brown
Licensed Esthetician

Kilana Krista
Licensed Esthetician

